Last updated: July 2026 · Effective: April 2026
The agreement between you and LiveInRented Private Limited governing use of the LiveInRented Android app and the https://liveinrented.com website — bookings, payments, cancellations, and the obligations of renters and hosts.
Welcome to LiveInRented, a digital marketplace connecting individuals seeking paying guest accommodation (Renters) with property owners (Hosts) in the National Capital Region (NCR) of India.
By accessing or using the LiveInRented mobile application or the liveinrented.com website — including by downloading or installing the app — you agree to be legally bound by these Terms. If you do not agree, stop using the Platform immediately.
Platform — The LiveInRented mobile application, the liveinrented.com website, and all associated services.
Host / Owner — A user who lists a PG property on the Platform.
Renter / Guest — A user who searches for and books PG accommodation.
Listing — A PG property posted by a Host.
Booking — A confirmed reservation made through the Platform.
Accommodation Charges — Monthly rental paid by a Renter via the Platform.
Payment Gateway — Third-party payment processing service integrated in the Platform.
NCR — National Capital Region — Delhi, Noida, Gurgaon, Faridabad, and Ghaziabad.
To use the Platform, you must:
4.1 You register using your Google account. Your Indian mobile number is verified separately by OTP from your Profile, and is required before you can book.
4.2 You are responsible for the confidentiality of your credentials. Notify us immediately at support@liveinrented.com if you suspect unauthorized access.
4.3 LiveInRented is not liable for loss arising from failure to protect your account.
4.4 You may not create multiple accounts or impersonate others.
4.5 Accounts are personal and non-transferable.
5.1 LiveInRented is a technology marketplace only. We connect Renters with Hosts but are not a party to any rental agreement between them.
5.2 LiveInRented does not own, manage, operate, or control any listed property.
5.3 LiveInRented does not guarantee the accuracy, quality, safety, or availability of any listing.
5.4 The rental agreement is strictly between Host and Renter. LiveInRented is not responsible for enforcing or mediating private rental agreements.
6.1 Hosts are solely responsible for the accuracy of their listing — price, location, amenities, availability, photos, and house rules.
6.2 LiveInRented may remove listings that are fraudulent, misleading, or inappropriate.
6.3 Hosts must have the legal right to sublease or rent out the listed property.
6.4 All mandatory charges must be disclosed upfront. Hidden charges are a violation of these Terms.
7.1 A booking is initiated when a Renter submits a request through the Platform.
7.2 A booking is confirmed only after successful payment through the Payment Gateway.
7.3 Both Host and Renter receive a booking confirmation notification.
7.4 LiveInRented may cancel a booking if payment fails, fraud is detected, or the listing is inaccurate.
7.5 Renters must not make bookings without genuine intent to occupy.
8.1 Payment Gateway: All payments are processed through a third-party Payment Gateway. By making a payment, you also agree to their terms and conditions.
8.2 Accommodation Charges: Monthly charges are paid through the Platform. The amount shown at booking time is the amount charged.
8.3 GST: Applicable Goods and Services Tax will be charged on Platform service fees as per Indian tax law.
8.4 Payment Records: Transaction details are stored securely and visible to both the Renter (proof of payment) and the Host (payment verification). LiveInRented does not store full card or bank account numbers.
8.5 Platform Fee: LiveInRented may charge a service fee, clearly disclosed before payment confirmation.
8.6 Failed Payments: If a payment fails after debiting, the amount will be refunded to the original payment method within 7–10 business days, subject to the Payment Gateway’s refund policy.
9.1 All confirmed bookings are strictly non-refundable once payment is successfully processed, unless:
9.2 Renters are strongly advised to verify the property before booking.
9.3 For Host-initiated cancellations, a full refund is issued within 7–10 business days.
9.4 LiveInRented is not responsible for security deposits paid directly to Hosts outside the Platform.
As a Host, you agree to:
As a Renter, you agree to:
12.1 Both Hosts and Renters may leave reviews after a completed stay.
12.2 Reviews must be honest, factual, and respectful. Abusive, defamatory, or fraudulent reviews are prohibited.
12.3 LiveInRented may remove reviews that violate these Terms without prior notice.
12.4 Manipulating the rating system — fake reviews, coerced reviews, or retaliation — will result in account suspension.
Users must not:
14.1 The LiveInRented name, logo, design, software, and content are the exclusive intellectual property of LiveInRented and its operators.
14.2 Users retain ownership of uploaded content but grant LiveInRented a non-exclusive, royalty-free licence to display and use it for Platform operations and promotion.
14.3 You must not use LiveInRented’s intellectual property without prior written permission.
15.1 LiveInRented uses ML models (GMM, XGBoost) to generate personalised PG recommendations based on your search history, view history, and preferences.
15.2 Recommendations are algorithmic and are not guarantees of quality, availability, or suitability.
15.3 You may use the Platform without engaging with AI recommendations.
16.1 The Platform is provided “as is” and “as available” without warranties of any kind.
16.2 LiveInRented does not warrant uninterrupted, error-free, or secure service.
16.3 LiveInRented is not liable for:
16.4 LiveInRented’s total aggregate liability shall not exceed the amount paid by the user to LiveInRented in the 3 months preceding the claim.
You agree to indemnify and hold harmless LiveInRented and its operators from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms, misuse of the Platform, or your interactions with other users.
18.1 These Terms are governed by the laws of the Republic of India.
18.2 Disputes shall first be resolved through good-faith negotiation.
18.3 If unresolved, disputes shall be subject to the exclusive jurisdiction of courts of New Delhi, India.
19.1 LiveInRented may suspend or terminate accounts without notice for:
19.2 Upon termination, your Platform access ceases immediately.
19.3 You may delete your account at any time from the mobile app (Profile → Settings), or by emailing support@liveinrented.com.
LiveInRented may update these Terms at any time. Updates will be posted in the app and on the website with a revised date. Continued use after modification constitutes acceptance.
Email — support@liveinrented.com
In the app — Profile → Get help
Region — National Capital Region, India
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