Cancellation & Refund PolicyLast updated: October 2026 · Effective: October 2026What you pay LiveInRented when you book, and what comes back if a booking is cancelled. These are the rules the app shows you before you pay.Contents

[What you pay when you book](#what-you-pay)

[PG bookings](#pg)

[Hostel bookings](#hostel)

[When a booking can no longer be cancelled](#cutoff)

[How long a refund takes](#timing)

[Deposits](#deposits)

[Questions](#contact)

What you pay when you bookA booking fee for each bed, paid through the app or website:

PG: ₹199 for a single room, ₹149 for a double, ₹99 for a triple (per person).

Hostel: ₹99 per bed, any dorm.

Moving in the same day costs 25% more. Same-day booking closes at 6 PM (India time).

The booking fee pays for the Move-in Assistant, who takes you to your PG or hostel on day one. Rent and the security deposit are paid to the owner, not to LiveInRented.PG bookings

You cancel before the owner confirms: the fee comes back minus GST and the payment-gateway fee — ₹81.56 of ₹99, ₹122.75 of ₹149, ₹163.95 of ₹199.

You cancel after the owner confirms: no refund.

The owner declines, or does not reply in time: full refund. The owner has 48 hours to reply, or until the end of your move-in day if that comes first.

The owner cancels after confirming: 2 free bookings, or a full refund instead — your choice, while both free bookings are unused.

Hostel bookings

You cancel before the owner confirms: ₹81.56 per bed back.

You cancel after the owner confirms: no refund.

The owner does not reply in time: the booking cancels itself and you get 2 free bookings, or swap them for a full refund. The owner has 24 hours to reply, or until the end of your move-in day if that comes first.

The owner declines: 2 free bookings, or a full refund instead.

Declined over a gender mismatch the app warned you about: 1 free booking, no refund.

When a booking can no longer be cancelledA confirmed booking cannot be cancelled once its move-in day (India time) is over. The move-in day itself still allows it.How long a refund takesRefunds are processed within 5–7 working days, to the payment method you used. If a payment fails after money left your account, it is returned within 7–10 business days, subject to the payment gateway.DepositsDeposits are paid to the owner. Where a PG lists its deposit as "Manageable", it is not refunded: it covers your last month's rent. LiveInRented is not responsible for deposits paid to owners outside the platform.QuestionsWrite to support@liveinrented.com.Home · About · Contact · Terms · Privacy · Refunds