Privacy PolicyLast updated: July 2026 · Effective: April 2026How LiveInRented Private Limited collects, uses, stores and protects your personal data across the LiveInRented Android app and the https://liveinrented.com website, and the rights you hold over it under the DPDP Act 2023.Contents

[1. Introduction](#introduction)

[2. Data We Collect](#data-we-collect)

[3. How We Use Your Data](#how-we-use)

[4. Data Sharing & Disclosure](#sharing)

[5. Data Retention](#retention)

[6. Data Security](#security)

[7. Your Rights (DPDP Act 2023)](#your-rights)

[8. Children’s Privacy](#children)

[9. Third-Party Services](#third-party)

[10. Local Storage & Cookies](#storage)

[11. Changes to This Policy](#changes)

[12. Grievance Officer](#grievance)

1. IntroductionLiveInRented is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, and your rights — in compliance with the IT Act 2000, the IT (Reasonable Security Practices) Rules 2011, and the Digital Personal Data Protection Act 2023 (DPDP Act).It applies to both the LiveInRented mobile application and the liveinrented.com website. Where a practice applies to only one of them, that is stated explicitly.2. Data We CollectData You Provide Directly:

Full name (Registration / Profile)

Mobile number (verified by OTP from your Profile)

Email address (Google login)

Date of birth (Profile — optional)

Gender (Profile — optional)

Profile photo (Profile — optional)

WhatsApp availability (Profile — optional)

Accommodation matching preferences (Onboarding — optional): diet, room type, budget, gender preference, move-in timing, stay duration, must-have amenities

PG listing details and property photos (Hosts only)

Data Collected Automatically:

FCM device token (push notifications)

Online/offline status and last seen (chat presence tracking)

PG view history (ML recommendation engine)

Search history (ML recommendation engine)

App and website usage patterns (Platform improvement)

Mobile app only — Advertising ID and analytics data via Google Firebase Analytics (used only for app-usage insights and improving the Platform). The Advertising ID is a resettable identifier that you can reset or delete anytime from your device Settings → Privacy → Ads. We do not use it to show you ads. Browsers have no Advertising ID, so this does not apply to the website.Payment Data:

Transaction ID (generated by Payment Gateway)

Payment amount and date (stored for Host and Renter records)

Payment status (Success / Failed / Pending)

LiveInRented does not store full card numbers, CVVs, or bank account numbers

Data from Third-Party Services:

Google Sign-In: Name, email, profile photo

Firebase: Authentication tokens, database storage

Google Maps: Location when viewing PG on map (not stored persistently)

3. How We Use Your Data

Account creation and authentication

Showing relevant PG listings based on location and history

Processing and confirming bookings

Payment processing and transaction record keeping

Enabling Host–Renter chat

Sending booking and status notifications via push

Generating AI-based personalised PG recommendations

Fraud prevention and platform security

Legal and regulatory compliance

Customer support

4. Data Sharing & DisclosureWe do not sell your personal data.Between Users:

When a Renter books a PG, their name and mobile are shared with the Host

In chat, display name and profile photo are visible to the other party

With Service Providers:

Firebase (Google): Authentication, database, notifications, storage, analytics (Google Firebase Analytics)

Payment Gateway: Transaction processing (subject to their privacy policy)

Google Maps: Location display (subject to Google’s privacy policy)

Legal Requirements: We may disclose data if required by Indian law, court order, or government authority under the IT Act 2000 or DPDP Act 2023.Business Transfer: In a merger or acquisition, your data may transfer to the new entity under the same privacy protections.5. Data Retention

Account data: Until account deletion + 90 days

Booking records: 3 years (legal and tax compliance)

Payment transaction records: 5 years (Indian financial regulations)

Chat messages: 1 year from last activity

Search and view history: 6 months rolling

Onboarding preferences: Until account deletion (editable anytime in Profile)

Device tokens (FCM): Until logout or token refresh

After the retention period, data is securely deleted or anonymised.6. Data Security6.1 We implement industry-standard security measures including:

Firebase Authentication with Google Sign-In, and OTP for mobile-number verification

Firestore and Realtime Database security rules restricting unauthorised access

HTTPS/TLS encryption for all data in transit

Restricted access to production databases (authorised personnel only)

6.2 Payment data is handled exclusively by our Payment Gateway partner. LiveInRented does not store card numbers, CVVs, or bank credentials on our servers.6.3 In the event of a data breach affecting your rights, we will notify you as required under the DPDP Act 2023.7. Your Rights (DPDP Act 2023)Right to Access — Request a copy of your personal data we hold.Right to Correction — Request correction of inaccurate or incomplete data.Right to Erasure — Request deletion of your data (subject to legal retention obligations).Right to Withdraw Consent — Withdraw consent for data processing (may affect Platform functionality).Right to Grievance Redressal — Raise a complaint about how your data is handled.To exercise any right, email support@liveinrented.com with subject line “Data Rights Request”. We will respond within 30 days.8. Children’s PrivacyThe Platform is for users 18 years or older. We do not knowingly collect data from minors. If we become aware that a minor has registered, we will immediately delete their account and associated data.9. Third-Party ServicesThe Platform integrates with Google, our Payment Gateway, and Google Maps. Each is governed by its own privacy policy. LiveInRented is not responsible for third-party data practices.10. Local Storage & CookiesOn the website:

No advertising or tracking cookies. We do not use cookies to profile you or to serve ads, and we do not set a session cookie — our API authenticates each request with a token, not a cookie.

Browser storage (IndexedDB / local storage): used by the Firebase SDK to keep you signed in between visits and to cache data for performance. Clearing your browser storage for this site signs you out.

In the mobile app:

SharedPreferences (device-local): User preferences and session data

Room database (device-local SQLite): Avatar image cache and recent searches — this data never leaves your device

Firebase SDK local cache: Offline functionality

11. Changes to This PolicyWe may update this Privacy Policy periodically. The updated version will be posted in the app and on the website with a revised date. Continued use after changes constitutes your acceptance of the updated Policy.12. Grievance OfficerAs required under the IT Act 2000 and DPDP Act 2023:Email — support@liveinrented.comResponse Time — Within 30 days of receiving a complaintIn the app — Profile → Get HelpHome · About · Contact · Terms · Privacy