Help & support — LiveInRentedAnswers to what renters and owners ask us most. Not here? Email support@liveinrented.com — we reply within 2 working days.For rentersWhat does it cost to book?A booking fee for each bed, paid when you book:

PG: ₹199 for a single room, ₹149 for a double, ₹99 for a triple — per person.

Hostel: ₹99 per bed, in any dorm.

Moving in the same day costs 25% more.

Rent and the deposit — and for a hostel, any joining or mess fee — are paid to the owner, not to LiveInRented. There is no brokerage.How does booking work?

Choose a room in a PG, or a bed in a hostel dorm, and pay the booking fee. The bed is held for you from that moment.

The owner confirms or declines: within 48 hours for a PG, 24 hours for a hostel. If they don't answer in time, the booking cancels itself.

Once the owner confirms, you see the exact address. Until then, the listing shows the area.

What if the booking is cancelled?

You cancel before the owner confirms: the fee comes back, minus GST and the payment gateway's charge.

You cancel after the owner confirms: the fee is not refunded.

The owner declines, doesn't answer in time, or cancels: you get your fee back or free bookings instead. Your booking shows which.

The rules for your booking are shown before you pay. Every amount is in our Cancellation & Refund Policy.The bed I want is taken. Can I wait for it?Yes. Join the free waitlist for that room type or dorm. When a bed comes free, everyone waiting gets a notification, and the first person to book it gets it. The listing shows how many people are waiting.Can I talk to the owner before booking?Not privately. Use Ask the host on the listing: your question and the owner's answer are public, so the next renter can read them too.After the owner confirms, you are put in touch — through a chat with the owner, or a Move-in Assistant on WhatsApp. Your booking shows which.Who helps me on move-in day?For every hostel, and for some PGs, a Move-in Assistant gets in touch on WhatsApp once the owner confirms, and takes you to the door. Your booking shows whether you have one.Will the owner see my phone number?Yes, once they confirm your booking — not before.Are meals included?Each listing shows its food — vegetarian, non-vegetarian, both, Jain, or no food — and which meals are served, with their times. Hostels can also show a weekly menu and a mess fee.What is the difference between a PG and a hostel?

A PG rents beds in single, double and triple rooms. Rent is per bed, per month. Each PG says whether it is for boys, girls or both.

A hostel rents beds in 2, 3 and 4-bed dorms. Rent is per bed, per year. Each dorm is for men, women or mixed, and the app warns you if it doesn't match you.

For ownersWhat does it cost to list?Nothing to list, and no subscription. You pay a fee per bed booked, by the plan you choose when you publish — from ₹599 a bed for a PG and ₹1,999 a bed for a hostel. Every plan and price: List your property.How do I list my PG or hostel?

Go through the listing steps in the app, or on the website at https://liveinrented.com/host: rooms or dorms, rent, deposit, food, rules and photos.

Choose a plan and publish.

How long do I have to confirm a booking?48 hours for a PG, 24 hours for a hostel. If you don't answer in time, the booking cancels itself. You can also decline in the app — for a hostel you pick a reason, and the renter sees it.Do renters see my phone number?No, it isn't shown on your listing. Renters can ask you questions through Ask the host. Once you confirm a booking, you see the renter's number.Your account and dataHow do I delete my account?In the app: Profile, then Delete Account. Or email support@liveinrented.com with the subject Delete my account. Every step, and what is kept: Delete your account.What data do you hold about me?It is all in our Privacy Policy, with your rights under India's DPDP Act 2023 and how to use them.DevelopersThe public catalogue is a JSON API that needs no sign-in. See the developer documentation and the OpenAPI description.Still need help?Email support@liveinrented.com. We reply within 2 working days. The Contact page lists every way to reach us.Home · About · Contact · Terms · Privacy